Shipping & Delivery

SHIPPING

We offer FREE worldwide standard shipping. 

Your jewellery will arrive in a recyclable gift box wrapped in tissue paper and packed in a recyclable postal box. 

Your item will be shipped within 1 – 2 business days after receiving your payment. A notification email will be sent. 

Orders are shipped by An Post standard post. This does not include insurance or tracking. 

If you want your order shipped to a different address please specify in the note box at the checkout. 

Any custom and duty fees required by your country are customer’s responsibility. 

We cannot be held responsible for damaged packages in transit. 

SHIPPING TIMES

  • Ireland: 1 – 3 days
  • Europe: 5 – 10 days
  • Rest of the World: 2 – 4 weeks depending on where you live

Please allow more time for delivery during the holiday season. 

RETURNS POLICY

If for some reason you are not fully satisfied with your purchase please contact us within 7 days of receiving it. 

You are eligible for a full refund on gemstone designs.  

In order to qualify for a refund, the goods must be returned undamaged, in their original packaging. 

Refunds will be made in the same manner as original payment. 

Custom orders and personalised items are not refundable. 

We do not accept responsibility for goods lost or damaged during return.